Privacy Policy

Collection of Information and Use Thereof

For each visitor to a page on the Brothers Home Improvement Ltd Website, our web server automatically recognizes and stores the visitor’s IP Address/Domain Name combination. Your computer provides this information automatically each time you log on, unless you’ve activated blocking technology available in some browsers. We also may combine your IP Address/Domain Name combination with other information you provide us such as your home address, telephone number and email address. Also we may have information such as date of birth, gender, date of wedding anniversary, current address, telephone/mobile phone number and e-mail address. We also hold details of any previous or on-going service provision.


Cookies are small pieces of information that are stored by your browser on your computer’s hard drive. Our cookies do not contain any personally identifying information. Most web browsers automatically accept cookies, but you can usually change your browser to prevent that. Even without accepting cookies, you can still use most of the features. Our site uses cookies to ensure customers do not see the same advertisement or content repeatedly. We use cookies to deliver information specific to your interests.

You give this information when you request a service estimate.

We keep your personal information safe

Brothers Home Improvement Ltd does not sell, trade, or rent your personal information to others.

All customer details are for the sole purpose of providing the highest levels of customer service only. Exceptions to this include, where there are reasonable grounds to believe that disclosure is necessary to prevent a threat to life or health; or where disclosure is required by law or is reasonably necessary to assist a law enforcement agency, or enforce or apply our Terms and Conditions of Use and other agreements; or to protect the rights, property, or safety of Brothers Home Improvement Ltd, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit.

We will take reasonable steps to ensure that all information we collect, use or disclose is accurate, complete, up to date and stored in a secure environment accessed only by authorised persons.

Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. While we strive to protect your personal information from misuse, loss and unauthorised access, we cannot guarantee the security of any information you transmit to us or receive online. These activities are conducted at your own risk. Once we receive your transmission, we make every effort to ensure its security.


You agree that you will not copy, distribute, republish, transmit, upload, post, display, modify, create derivative works or in any way exploit the intellectual property of Brothers Home Improvement Ltd or this Site itself. You agree that you do not delete or change any copyright, trademark or other proprietary notices. Modification or use of the contents for any other purpose violates Brothers Home Improvement Ltd intellectual property rights. The contents of this Site are provided for lawful purposes only.


Brothers Home Improvement Ltd may provide links to other Web sites or resources operated by third parties. Because Brothers Home Improvement Ltd has no control over such sites and resources, you acknowledge and agree that Brothers Home Improvement Ltd is not responsible for the availability of such sites or resources, does not endorse such sites or resources and is not responsible or liable for any content, advertising or other materials on or available from such sites or resources. You further acknowledge and agree that Brothers Home Improvement Ltd shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such site or resource. If you decide to access a linked third party site, you do so at your own risk.

Intellectual Property

This Site and all of its contents, including, but not limited to its text, photographs, images, illustrations, graphics, logos, formatting, audio, video, selection, arrangement and overall web site design and appearance (collectively, the “Intellectual Property”) are protected by copyright, trade dress, trademark and other laws of the United Kingdom and other countries. The Intellectual Property displayed on or as a part of this Site is owned and controlled by Brothers Home Improvement Ltd or the party credited as the provider of the Intellectual Property. If Brothers Home Improvement Ltd uses the Intellectual Property of another owner it is for descriptive purposes only and this property remains the property of those respective owners. Any mention of Intellectual Property held by a third party should not be construed as an affiliation of Brothers Home Improvement Ltd with the third party or as an endorsement of its products or services.

All remarks, suggestions, ideas, registration information or other information communicated to Brothers Home Improvement Ltd through this Site – collectively, the “Information” will forever be the property of Brothers Home Improvement Ltd. Brothers Home Improvement Ltd will not be required to treat any Information from you as confidential, will not be liable for any ideas communicated for use by Brothers Home Improvement Ltd (including without limitation, service or advertising ideas) and will not incur any liability as a result of any similarities between the Information and Brothers Home Improvement Ltd’ business that may appear in the future. Without limitation, Brothers Home Improvement Ltd will have exclusive ownership of all present and future existing rights to the Information of every kind and nature everywhere. Brothers Home Improvement Ltd will be entitled to use the Information for any commercial, marketing or other purpose whatsoever without compensation to you or any other person communicating the Information. Any Information that may be received at this Site is provided voluntarily by you. Certain Information about you may also be subject to Brothers Home Improvement Ltd’ Privacy Policy. You acknowledge that you are responsible for whatever material you submit, and you, not Brothers Home Improvement Ltd, have full responsibility for the message, including, but not limited to its legality, reliability, appropriateness, originality and copyright.


Brothers Home Improvement Ltd does not guarantee the accuracy of any of the content on this Site. Your reliance on any content on this Site is at your own risk. Brothers Home Improvement Ltd will not be liable for any damages or injury caused by, operation or use of this Site, including, but not limited to any failure of performance, error, omission, interruption, defect, delay in transmission, computer virus, line failure, deletion, failure to store any user communications or personalization settings or Brothers Home Improvement Ltd’ negligence.


By using this Site, you agree to indemnify, defend and hold harmless Brothers Home Improvement Ltd and its subsidiaries, affiliates, officers, agents, co-branders or other partners, and employees, from and against any and all claims, actions, liabilities, costs and expenses, including, but not limited to reasonable attorneys’ fees arising out of your breach of any provision of the Terms and Conditions or any warranty you provide herein, or otherwise arising in any way out of your use of this Site. You will cooperate fully in the defence of such claim. Brothers Home Improvement Ltd reserves the right to control the defence of any such claim.

This Privacy Policy and the Terms of Conditions may change without notice, and use of information that we gather now is subject to the Privacy Notice in effect at the time of use. If you have concerns, please check this policy and the Terms and Conditions before submitting information to the site.

If you have any concern about Privacy at Brothers Home Improvement Ltd, please e-mail us at